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Customer reviews of Lion Motor Group

At Lion Motor Group we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Lion Motor Group

Lion Motor Group

Based on 30 customer reviews

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  • 5

    Great car, good service, only 1 key

    By Suraj M on 21 February 2019 | Purchase not verified

    Bought a Range Rover Evoque from LMG over the last couple of weeks, online without seeing the vehicle in the flesh, pretty much trusting the great reviews this company has online. I was sold a great car in great condition by friendly and helpful sales person. The experience was soured a little when I found out that the car only came with one key. Given all the bad press recently around theft on cars with key-less entry this was a disappointment for two reasons- the advertisement on Autotrader or LMG did not state the car only came with one key, and I was never informed of this rather important detail until the car was delivered to me, and even then quite causally. In an age where even webuyanycar insist on two keys being available for a price guarantee when they quote a price on your car- I would have expected better from a dealership of LMG's credentials. There were marginal administrative errors and delays too. Overall, will buy again from them, but will be more careful.

    Reply from Lion Motor Group on 05/03/19

    Thank you for your review Suraj, thank you for your kind words, yes there was only one key with the car unfortunately, something we as a dealership can't deny, unfortunately we can't guarantee that every car we sell will come with two but we try our best to contact previous owners etc to track them down, yes you are also correct, there was a marginal error on the admin side (a warranty was quoted at the wrong price) we compromised by agreeing to sell it you at the quoted price, we don't mind admitting when we are wrong, finally yes you was sold a great car in great condition by Steve, something we at Lion Motor Group pride ourselves on.

  • 5

    Excellent customer service

    By Alan A on 17 December 2018 | Purchase not verified

    I have just purchased a lovely car from Lion Motor Group, from start to finish the staff where very helpful, I can honestly say that they kept me updated on when the car would be ready for me to pick up. I am 100% satisfied with Lion Motor Group and the excellent customer service.

    Reply from Lion Motor Group on 04/03/19

    Thank you for your 5 Star Review Alan. it was an absolute pleasure dealing with you, All the very best, Regards, Lion Motor Group

  • 5

    nice experience, no pushy sales assistants.

    By erika W on 10 July 2018 | Purchase not verified

    excellent service, car was everything the advert said it was, well worth the drive to view, was serviced ready for us to pick up, all paperwork prepared so handover was very fast and efficient.

    Reply from Lion Motor Group on 20/07/18

    Thank you for your 5 star review of our company Erika it means a lot to us when someone takes time out to comment on their experience, Kind Regards, Team LMG

  • 5

    Amazing experience, fantastic purchase

    By Wajeed C on 25 May 2018 | Purchase not verified

    Purchased a Mercedes A Class and its great. Staff are very pleasant and helpful. Enjoyed this car buying experience thanks to LMG. Highly recommended!

  • 5

    Excellent service from Lion - Preowned BMW 4 Serie

    By David G on 23 May 2018 | Purchase not verified

    A big thank you to the guys at Lion for your friendly and efficient service. I travelled from London to buy a BMW 4 Series and I was highly impressed by the whole experience from initial call to driving away. The staff were professional, courteous and straight talking. The trade in offered for my car over phone was honoured and the car I was buying was spotlessly clean and ready to go. I had been searching for the right car for a couple of months but the deal from Lion, in terms of price and spec, was the best I had so seen so I was eager to move quickly. It was a long journey from London for a car but I would have no hesitation in dealing with Lion again.or recommending them. Thanks again. David

    Reply from Lion Motor Group on 21/06/18

    Hi David, Thank you for your kind words and for your 5 star review, it means a lot to us when our work is acknowledged in this manner so again thank you. Regards, The LMG Team

  • 5

    Amazing experience

    By Andrea L on 21 April 2018 | Purchase not verified

    Amazing experience This was my first time buying a car i saw a Toyota Aygo on lion motor group website I phoned them up and I spoke to Ron who answered all my questions Ron reserved the car for me to go and look at I went up today and Ron made my experience a brillant one he gave me the keys to look round it without any pressure with my mum ,dad and son I loved the car and I,m so glad I went to lion motor group so a big thank you to Ron I would highly recommend them to anybody who wants a car a great experience

    Reply from Lion Motor Group on 21/06/18

    Hi Andrea, thank you for your kind words!, we totally understood that this was the first car that you have purchased and wanted you to feel as comfortable as possible when doing so, we hope you will consider us next time you decide to buy a car, Regards, The LMG Team

  • 5

    Professional from the start!

    By Alison P on 18 March 2018 | Purchase not verified

    Steve at Lion made the whole process of buying your car as enjoyable as possible. He was efficient, prompt and professional from the initial query on Autotrader to the collection of a beautifully presented car a whole day ahead of when it was initially promised....thank you Steve and all your colleagues involved at Lion. Alison.

  • 5

    Class Garage

    By Linton R on 23 February 2018 | Purchase not verified

    Recently bought an A3 from Lion Motors and I was more than impressed with the conditioning of the car and service from these guys.

  • 5

    BMW X6 motor sport

    By Kevin W on 14 October 2017 | Purchase not verified

    Recently purchased BMW x 6, The guys at lion worked very hard to accommodate all our needs and cannot recommend this company high enough. If your looking for a trusted car dealer look no where else.

  • 5

    Great customer service, very professional

    By Marek M on 31 March 2017 | Purchase not verified

    Very good dealership,we have great customer and after sales care experience. A special mention has to go to Steve. Always happy to help,Steve handled our purchase and I'd like to personally say THANK YOU, for all his efforts. We will differently come back for another purchase.

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